Troubleshooting Issues
Running into an odd issue? See if we have a solution for you here.
- The name I entered for my user when I added them keeps getting changed to a different name
- I sent a test, but the user never got the email
- I sent a user a test, but when they clicked on the test link they were taken to an error page
- A user told me they took the test I sent them, but it says they haven't taken it on my Manage Tests page
- Test Code Method - Troubleshooting